[{"data":1,"prerenderedAt":936},["ShallowReactive",2],{"docs-page-meta":3,"docs-page-\u002Fgetting-started\u002Ftroubleshooting":32},{"pageMeta":4,"generatedAt":31},{"\u002Fall-endpoints\u002Fcreate-flow":5,"\u002Fall-endpoints\u002Fdelete-flow":7,"\u002Fall-endpoints\u002Fget-flow-input":8,"\u002Fall-endpoints\u002Fget-flow-output":9,"\u002Fall-endpoints\u002Fget-flow":10,"\u002Fall-endpoints\u002Fget-template":11,"\u002Fall-endpoints\u002Flist-flow-inputs":12,"\u002Fall-endpoints\u002Flist-flow-outputs":13,"\u002Fall-endpoints\u002Flist-flows":14,"\u002Fall-endpoints\u002Flist-templates":15,"\u002Fall-endpoints\u002Fstart-abort-flow":16,"\u002Fall-endpoints\u002Fupload-flow-input":17,"\u002Fgetting-started\u002Fauthentication":18,"\u002Fgetting-started\u002Fflow-lifecycle":19,"\u002Fgetting-started\u002Fflow":21,"\u002Fgetting-started\u002Fopenapi":22,"\u002Fgetting-started\u002Fplans-and-policies":23,"\u002Fgetting-started\u002Fquickstart":24,"\u002Fgetting-started\u002Ftemplate-helpers":25,"\u002Fgetting-started\u002Ftemplate-image-to-3d":26,"\u002Fgetting-started\u002Ftemplate-optimize-model":27,"\u002Fgetting-started\u002Ftemplate-text-to-3d":28,"\u002Fgetting-started\u002Ftemplates":29,"\u002Fgetting-started\u002Ftroubleshooting":30},{"lastUpdated":6},"2026-08-14T13:36:05.144Z",{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":6},{"lastUpdated":20},"2026-08-14T13:36:05.145Z",{"lastUpdated":20},{"lastUpdated":20},{"lastUpdated":20},{"lastUpdated":20},{"lastUpdated":20},{"lastUpdated":20},{"lastUpdated":20},{"lastUpdated":20},{"lastUpdated":20},{"lastUpdated":20},"2026-08-14T13:38:49.206Z",{"id":33,"title":34,"body":35,"description":928,"extension":929,"meta":930,"navigation":931,"path":932,"seo":933,"stem":934,"__hash__":935},"docs\u002Fgetting-started\u002Ftroubleshooting.md","Troubleshooting",{"type":36,"value":37,"toc":901},"minimark",[38,42,46,51,54,86,90,95,98,105,130,133,165,187,190,209,213,217,224,227,264,266,287,291,294,316,318,365,367,381,385,388,391,414,417,439,442,464,467,489,491,507,511,521,523,534,538,542,560,563,580,583,600,606,609,612,626,628,645,650,653,655,666,670,674,679,681,714,716,729,733,740,742,764,786,788,805,809,813,816,818,851,853,871,875,883,886,897],[39,40,34],"h1",{"id":41},"troubleshooting",[43,44,45],"p",{},"Use this page when a request fails, a flow does not complete as expected, or an output cannot be downloaded.",[47,48,50],"h2",{"id":49},"debug-information","Debug Information",[43,52,53],{},"When investigating an issue, collect the following details:",[55,56,57,65,68,71,74,80,83],"ul",{},[58,59,60,61],"li",{},"endpoint and method, for example ",[62,63,64],"code",{},"POST \u002Fflows",[58,66,67],{},"response HTTP status",[58,69,70],{},"response body",[58,72,73],{},"request timestamp",[58,75,76,79],{},[62,77,78],{},"flow_id",", if one was created",[58,81,82],{},"template name",[58,84,85],{},"input type and MIME type",[47,87,89],{"id":88},"authentication-issues","Authentication Issues",[91,92,94],"h3",{"id":93},"_401-unauthorized","401 Unauthorized",[43,96,97],{},"Authentication errors usually mean the API key is missing, invalid, expired, revoked, or sent with the wrong header format.",[43,99,100,101,104],{},"Check that every request includes an ",[62,102,103],{},"Authorization"," header in this format:",[106,107,112],"pre",{"className":108,"code":109,"language":110,"meta":111,"style":111},"language-http shiki shiki-themes github-light github-light github-dark","Authorization: Bearer \u003Cyour-api-key>\n","http","",[62,113,114],{"__ignoreMap":111},[115,116,119,122,126],"span",{"class":117,"line":118},"line",1,[115,120,103],{"class":121},"su0ou",[115,123,125],{"class":124},"sDD9d",":",[115,127,129],{"class":128},"s-HEn"," Bearer \u003Cyour-api-key>\n",[43,131,132],{},"Common responses:",[106,134,138],{"className":135,"code":136,"language":137,"meta":111,"style":111},"language-json shiki shiki-themes github-light github-light github-dark","{\n  \"detail\": \"API Key could not be verified\"\n}\n","json",[62,139,140,146,159],{"__ignoreMap":111},[115,141,142],{"class":117,"line":118},[115,143,145],{"class":144},"sVPnS","{\n",[115,147,149,153,156],{"class":117,"line":148},2,[115,150,152],{"class":151},"sUNQB","  \"detail\"",[115,154,155],{"class":144},": ",[115,157,158],{"class":128},"\"API Key could not be verified\"\n",[115,160,162],{"class":117,"line":161},3,[115,163,164],{"class":144},"}\n",[106,166,168],{"className":135,"code":167,"language":137,"meta":111,"style":111},"{\n  \"detail\": \"Not authenticated\"\n}\n",[62,169,170,174,183],{"__ignoreMap":111},[115,171,172],{"class":117,"line":118},[115,173,145],{"class":144},[115,175,176,178,180],{"class":117,"line":148},[115,177,152],{"class":151},[115,179,155],{"class":144},[115,181,182],{"class":128},"\"Not authenticated\"\n",[115,184,185],{"class":117,"line":161},[115,186,164],{"class":144},[43,188,189],{},"To resolve the issue:",[191,192,193,196,203,206],"ol",{},[58,194,195],{},"Verify the key is active in your account.",[58,197,198,199,202],{},"Make sure the header starts with ",[62,200,201],{},"Bearer "," followed by a single space.",[58,204,205],{},"Remove extra quotes, whitespace, or line breaks around the token.",[58,207,208],{},"Send the same header on status, output, and control requests.",[47,210,212],{"id":211},"request-validation-issues","Request Validation Issues",[91,214,216],{"id":215},"_400-bad-request-invalid-template","400 Bad Request - Invalid Template",[43,218,219,220,223],{},"This can happen when the ",[62,221,222],{},"template"," value contains a typo or references a template that is not available.",[43,225,226],{},"Example response:",[106,228,230],{"className":135,"code":229,"language":137,"meta":111,"style":111},"{\n  \"message\": \"Template does not exist.\",\n  \"template\": \"invalid_template\"\n}\n",[62,231,232,236,249,259],{"__ignoreMap":111},[115,233,234],{"class":117,"line":118},[115,235,145],{"class":144},[115,237,238,241,243,246],{"class":117,"line":148},[115,239,240],{"class":151},"  \"message\"",[115,242,155],{"class":144},[115,244,245],{"class":128},"\"Template does not exist.\"",[115,247,248],{"class":144},",\n",[115,250,251,254,256],{"class":117,"line":161},[115,252,253],{"class":151},"  \"template\"",[115,255,155],{"class":144},[115,257,258],{"class":128},"\"invalid_template\"\n",[115,260,262],{"class":117,"line":261},4,[115,263,164],{"class":144},[43,265,189],{},[191,267,268,277,284],{},[58,269,270,271,276],{},"Confirm the template name with ",[272,273,275],"a",{"href":274},"\u002Fall-endpoints\u002Flist-templates","List All Templates",".",[58,278,279,280,276],{},"Check the expected input and parameter shape in ",[272,281,283],{"href":282},"\u002Fgetting-started\u002Ftemplates","Templates",[58,285,286],{},"Use the template guide that matches your workflow.",[91,288,290],{"id":289},"_400-bad-request-unsupported-mime-type","400 Bad Request - Unsupported MIME Type",[43,292,293],{},"Each template only accepts specific input types. Image templates, for example, accept these MIME types:",[55,295,296,301,306,311],{},[58,297,298],{},[62,299,300],{},"image\u002Fpng",[58,302,303],{},[62,304,305],{},"image\u002Fjpg",[58,307,308],{},[62,309,310],{},"image\u002Ftiff",[58,312,313],{},[62,314,315],{},"image\u002Fwebp",[43,317,226],{},[106,319,321],{"className":135,"code":320,"language":137,"meta":111,"style":111},"{\n  \"message\": \"Input mime type 'text\u002Fplain' is not allowed. Only the following mime types are allowed for the template: image\u002Fpng, image\u002Fjpg, image\u002Ftiff, image\u002Fwebp\",\n  \"flow_id\": \"6a0ec3dafa057af721b0aed7\",\n  \"flow_state\": \"created\"\n}\n",[62,322,323,327,338,350,360],{"__ignoreMap":111},[115,324,325],{"class":117,"line":118},[115,326,145],{"class":144},[115,328,329,331,333,336],{"class":117,"line":148},[115,330,240],{"class":151},[115,332,155],{"class":144},[115,334,335],{"class":128},"\"Input mime type 'text\u002Fplain' is not allowed. Only the following mime types are allowed for the template: image\u002Fpng, image\u002Fjpg, image\u002Ftiff, image\u002Fwebp\"",[115,337,248],{"class":144},[115,339,340,343,345,348],{"class":117,"line":161},[115,341,342],{"class":151},"  \"flow_id\"",[115,344,155],{"class":144},[115,346,347],{"class":128},"\"6a0ec3dafa057af721b0aed7\"",[115,349,248],{"class":144},[115,351,352,355,357],{"class":117,"line":261},[115,353,354],{"class":151},"  \"flow_state\"",[115,356,155],{"class":144},[115,358,359],{"class":128},"\"created\"\n",[115,361,363],{"class":117,"line":362},5,[115,364,164],{"class":144},[43,366,189],{},[191,368,369,372,378],{},[58,370,371],{},"Confirm the selected template supports the file type.",[58,373,374,375,276],{},"Make sure the data URL uses one of the allowed MIME types, such as ",[62,376,377],{},"data:image\u002Fpng;base64,\u003Cbase64-image>",[58,379,380],{},"Ensure the uploaded file content matches the declared MIME type.",[91,382,384],{"id":383},"invalid-or-malformed-input-data","Invalid Or Malformed Input Data",[43,386,387],{},"Malformed data URLs, invalid base64 data, or inputs that do not match the selected template can prevent a flow from starting or completing successfully.",[43,389,390],{},"For text prompt inputs, send plain text without a data URL prefix:",[106,392,394],{"className":135,"code":393,"language":137,"meta":111,"style":111},"{\n  \"data\": \"A modern office chair with armrests\"\n}\n",[62,395,396,400,410],{"__ignoreMap":111},[115,397,398],{"class":117,"line":118},[115,399,145],{"class":144},[115,401,402,405,407],{"class":117,"line":148},[115,403,404],{"class":151},"  \"data\"",[115,406,155],{"class":144},[115,408,409],{"class":128},"\"A modern office chair with armrests\"\n",[115,411,412],{"class":117,"line":161},[115,413,164],{"class":144},[43,415,416],{},"For image inputs, use one of the API-supported image MIME types:",[106,418,420],{"className":135,"code":419,"language":137,"meta":111,"style":111},"{\n  \"data\": \"data:image\u002Fpng;base64,\u003Cbase64-image>\"\n}\n",[62,421,422,426,435],{"__ignoreMap":111},[115,423,424],{"class":117,"line":118},[115,425,145],{"class":144},[115,427,428,430,432],{"class":117,"line":148},[115,429,404],{"class":151},[115,431,155],{"class":144},[115,433,434],{"class":128},"\"data:image\u002Fpng;base64,\u003Cbase64-image>\"\n",[115,436,437],{"class":117,"line":161},[115,438,164],{"class":144},[43,440,441],{},"Supported image data URL prefixes:",[55,443,444,449,454,459],{},[58,445,446],{},[62,447,448],{},"data:image\u002Fpng;base64,",[58,450,451],{},[62,452,453],{},"data:image\u002Fjpg;base64,",[58,455,456],{},[62,457,458],{},"data:image\u002Ftiff;base64,",[58,460,461],{},[62,462,463],{},"data:image\u002Fwebp;base64,",[43,465,466],{},"For GLB inputs, use the GLB MIME type:",[106,468,470],{"className":135,"code":469,"language":137,"meta":111,"style":111},"{\n  \"data\": \"data:model\u002Fgltf-binary;base64,\u003Cbase64-glb>\"\n}\n",[62,471,472,476,485],{"__ignoreMap":111},[115,473,474],{"class":117,"line":118},[115,475,145],{"class":144},[115,477,478,480,482],{"class":117,"line":148},[115,479,404],{"class":151},[115,481,155],{"class":144},[115,483,484],{"class":128},"\"data:model\u002Fgltf-binary;base64,\u003Cbase64-glb>\"\n",[115,486,487],{"class":117,"line":161},[115,488,164],{"class":144},[43,490,189],{},[191,492,493,496,499],{},[58,494,495],{},"Match the input type to the selected template.",[58,497,498],{},"Verify the base64 payload is complete and not truncated.",[58,500,501,502,506],{},"Use the helpers in ",[272,503,505],{"href":504},"\u002Fgetting-started\u002Ftemplate-helpers","Template Helpers"," to build data URLs.",[91,508,510],{"id":509},"input-too-large-or-too-complex","Input Too Large Or Too Complex",[43,512,513,514,516,517,276],{},"Large files or very complex source assets may fail during processing, even if the initial ",[62,515,64],{}," request succeeds. The maximum input size the API can handle is ",[518,519,520],"strong",{},"100 MB",[43,522,189],{},[191,524,525,528,531],{},[58,526,527],{},"Reduce the file size to 100 MB or less.",[58,529,530],{},"Simplify the source asset.",[58,532,533],{},"Retry with a smaller input to confirm whether size or complexity caused the failure.",[47,535,537],{"id":536},"flow-execution-issues","Flow Execution Issues",[91,539,541],{"id":540},"flow-stays-in-a-non-terminal-state","Flow Stays In A Non-Terminal State",[43,543,544,545,548,549,548,552,555,556,559],{},"Flows can move through states such as ",[62,546,547],{},"created",", ",[62,550,551],{},"starting",[62,553,554],{},"running",", or ",[62,557,558],{},"aborting"," before reaching a terminal state.",[43,561,562],{},"Terminal states are:",[55,564,565,570,575],{},[58,566,567],{},[62,568,569],{},"completed",[58,571,572],{},[62,573,574],{},"failed",[58,576,577],{},[62,578,579],{},"aborted",[43,581,582],{},"To handle long-running flows:",[191,584,585,588,591],{},[58,586,587],{},"Poll the flow status every 3 to 5 seconds.",[58,589,590],{},"Add a client-side timeout.",[58,592,593,594,548,596,555,598,276],{},"Stop polling once the state is ",[62,595,569],{},[62,597,574],{},[62,599,579],{},[91,601,603,604],{"id":602},"flow-state-is-failed","Flow State Is ",[62,605,574],{},[43,607,608],{},"A failed flow usually means processing could not complete for the selected template and input.",[43,610,611],{},"Common causes:",[55,613,614,617,620,623],{},[58,615,616],{},"invalid or low-quality input data",[58,618,619],{},"template and input mismatch",[58,621,622],{},"unsupported source content",[58,624,625],{},"processing error",[43,627,189],{},[191,629,630,633,636,639],{},[58,631,632],{},"Validate the input data and MIME type.",[58,634,635],{},"Retry with a simpler prompt or cleaner source file.",[58,637,638],{},"Check the flow response for available error details.",[58,640,641,642,644],{},"Keep the ",[62,643,78],{}," for support investigation.",[91,646,603,648],{"id":647},"flow-state-is-aborted",[62,649,579],{},[43,651,652],{},"An aborted flow was stopped before completion.",[43,654,189],{},[191,656,657,660,663],{},[58,658,659],{},"Confirm whether your application sent an abort action.",[58,661,662],{},"Create a new flow if you want to retry the generation.",[58,664,665],{},"Do not expect outputs from a flow that was aborted before output generation.",[47,667,669],{"id":668},"output-retrieval-issues","Output Retrieval Issues",[91,671,673],{"id":672},"outputs-are-not-ready","Outputs Are Not Ready",[43,675,676,677,276],{},"Outputs should be requested only after a flow reaches ",[62,678,569],{},[43,680,226],{},[106,682,684],{"className":135,"code":683,"language":137,"meta":111,"style":111},"{\n  \"message\": \"Outputs are only available when the flow has completed, aborted, or failed.\",\n  \"state\": \"created\"\n}\n",[62,685,686,690,701,710],{"__ignoreMap":111},[115,687,688],{"class":117,"line":118},[115,689,145],{"class":144},[115,691,692,694,696,699],{"class":117,"line":148},[115,693,240],{"class":151},[115,695,155],{"class":144},[115,697,698],{"class":128},"\"Outputs are only available when the flow has completed, aborted, or failed.\"",[115,700,248],{"class":144},[115,702,703,706,708],{"class":117,"line":161},[115,704,705],{"class":151},"  \"state\"",[115,707,155],{"class":144},[115,709,359],{"class":128},[115,711,712],{"class":117,"line":261},[115,713,164],{"class":144},[43,715,189],{},[191,717,718,721,726],{},[58,719,720],{},"Poll the flow status first.",[58,722,723,724,276],{},"Wait until the state is ",[62,725,569],{},[58,727,728],{},"List outputs before fetching a specific asset.",[91,730,732],{"id":731},"_404-not-found","404 Not Found",[43,734,735,736,739],{},"A ",[62,737,738],{},"404"," response usually means the flow or asset identifier does not exist, or the asset does not belong to the specified flow.",[43,741,132],{},[106,743,745],{"className":135,"code":744,"language":137,"meta":111,"style":111},"{\n  \"message\": \"Specified flow not found\"\n}\n",[62,746,747,751,760],{"__ignoreMap":111},[115,748,749],{"class":117,"line":118},[115,750,145],{"class":144},[115,752,753,755,757],{"class":117,"line":148},[115,754,240],{"class":151},[115,756,155],{"class":144},[115,758,759],{"class":128},"\"Specified flow not found\"\n",[115,761,762],{"class":117,"line":161},[115,763,164],{"class":144},[106,765,767],{"className":135,"code":766,"language":137,"meta":111,"style":111},"{\n  \"message\": \"Flow not found\"\n}\n",[62,768,769,773,782],{"__ignoreMap":111},[115,770,771],{"class":117,"line":118},[115,772,145],{"class":144},[115,774,775,777,779],{"class":117,"line":148},[115,776,240],{"class":151},[115,778,155],{"class":144},[115,780,781],{"class":128},"\"Flow not found\"\n",[115,783,784],{"class":117,"line":161},[115,785,164],{"class":144},[43,787,189],{},[191,789,790,795,798],{},[58,791,792,793,276],{},"Verify the ",[62,794,78],{},[58,796,797],{},"Fetch the outputs list for that exact flow.",[58,799,800,801,804],{},"Use the ",[62,802,803],{},"asset_id"," returned by the outputs response.",[47,806,808],{"id":807},"flow-control-issues","Flow Control Issues",[91,810,812],{"id":811},"_400-bad-request-invalid-action","400 Bad Request - Invalid Action",[43,814,815],{},"Flow control endpoints only accept supported action values.",[43,817,226],{},[106,819,821],{"className":135,"code":820,"language":137,"meta":111,"style":111},"{\n  \"message\": \"Invalid action\",\n  \"state\": \"aborting\"\n}\n",[62,822,823,827,838,847],{"__ignoreMap":111},[115,824,825],{"class":117,"line":118},[115,826,145],{"class":144},[115,828,829,831,833,836],{"class":117,"line":148},[115,830,240],{"class":151},[115,832,155],{"class":144},[115,834,835],{"class":128},"\"Invalid action\"",[115,837,248],{"class":144},[115,839,840,842,844],{"class":117,"line":161},[115,841,705],{"class":151},[115,843,155],{"class":144},[115,845,846],{"class":128},"\"aborting\"\n",[115,848,849],{"class":117,"line":261},[115,850,164],{"class":144},[43,852,189],{},[191,854,855,865,868],{},[58,856,857,858,861,862,276],{},"Use only supported actions, such as ",[62,859,860],{},"start"," or ",[62,863,864],{},"abort",[58,866,867],{},"Check the current flow state before sending a control action.",[58,869,870],{},"Avoid sending repeated control actions after the flow reaches a terminal state.",[47,872,874],{"id":873},"throughput-and-quotas","Throughput And Quotas",[43,876,877,878,882],{},"The Flow API is bounded by your plan quotas and by processing time for each flow. 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